Effective communication
Relationship Communication Skills: Put the Inside Outside
Put the Inside Outside is another communication skill that I teach clients in both individual and couples sessions.
When people talk to each other they often think thoughts or have feelings that they do not reveal to others. Most of the time this is perfectly OK. It certainly would not be appropriate to say everything one is thinking or feeling. Yet often, when more information is given there are fewer misunderstandings and a greater connection.
It can be as simple as letting others know you are feeling pressured for time. In a session with a client(s) if I’m running late, I often start to speak faster and may interrupt my clients, especially when working with couples. When I notice myself doing that I will say to clients, “The session is almost over and I’m feeling pressured for time to complete what we’re doing.” This helps them understand what is going on with me and lets them know that I’m not impatient with them. They experience how it feels to be informed and usually want to cooperate. I am also teaching them the skill of Put the Inside Outside by modeling it.
When working with couples I often find that partners do not let each other know what is going on inside of them, positive or negative. They do not give each other feedback. It leaves each partner guessing and hoping that the impact of what they said is what they meant.
Example: In a couples session.
Wife to husband, “I appreciate how you help with the kids when you get home.”
Husband, “Well I always do that.”
Dr. Bea, ” Your wife just told you something that she appreciated about you. What was that like?”
Husband, “What do you mean?”
Dr. Bea, “Well, did you like her telling you that?”
Husband, “Yeah, it felt good.”
Dr. Bea, “Let her know.”
Husband to wife, “It felt good to hear you appreciate what I do.”
Dr. Bea to wife, “What was it like to hear that from him.”
Wife, “It felt really good.”
We all laugh.
Often it is the simple things that people communicate to each other that can make a big difference in their communication and their connection with each other.
With care and concern,
Dr. Bea Mackay
What to Do When Your Partner Doesn’t Listen to Reason
Partners who are both reasonable are likely to get along well. They are not likely to need couples counseling, or if they do, it may be their mutual reasoning that guides them to seek counseling. They collaborate and feel good about each other as a result.
However, there are many couples in which one partner is reasonable and the other is not. I see them in my practice. The reasonable one continues to reason even though reasoning does not work. The unreasonable one continues to do (or not do) what they want. The relationship deteriorates. Intimacy suffers.
But it does not mean that the couple should not be together. It means they need to work differently.
Scenario 1:
Barbara noticed the railing was loose on the balcony of their home. She brought it to the attention of her husband, Drew. He was busy with work and said it was OK. Barbara knew he was busy and gave him some time. She was concerned though that someone could get hurt if the railing gave way. She kept bringing it to his attention, reasoning with him that someone could get hurt and they could be liable. Barbara had to be vigilant that the children and visitors stayed away from the railing. Drew said she was overreacting.
Scenario 2:
Brian kept track of the finances. He noticed that his wife’s spending was exceeding their budget and he complained to her about it. He reasoned with her that if overspending continued, they would get into serious financial difficulties. Cindy heard his words yet continued to overspend, justifying her purchases or hiding them from Brian. He felt out of control about their debt and pulled away from Cindy, spending more time with his family.
Couples tend to do the same thing over and over with each other even though it does not work. If they did the same thing at work they would get seriously reprimanded or even fired. But many couples frustrate each other by playing out the same dynamic repeatedly.
What is the function of unreasonableness? Why would a spouse be unreasonable?
To be reasonable is to be open to change. Unreasonable people do not want to change. By not being open to reason they can continue to do what they want and not do what they do not want to do. Also, being reasonable increases intimacy, which some people have difficulty handling even though they want it.
When reasoning does not work, shift to strategies.
Reasoning is a good way to start out addressing an issue with your partner. If they respond positively, great, you can work through the problem. If they respond in the same old way, then shift to strategies.
Consequences effect change. How to achieve change is to figure out a strategy that has consequences built into it.
Scenario 1:
Without anger and in a matter-of-fact tone Barbara told Brian that she was going to give him until the end of the month to fix the railing. If it was not done by then she was going to hire someone to repair it. When the end of the month came and the railing was still not fixed, Barbara got a couple of estimates to have the railing repaired. She showed the estimates to Drew. She told him she was going to choose one of them and get the railing fixed. When Drew realized that she was serious about getting the railing repaired, he found time to fix it himself. He wanted to do it himself to be sure it was done right. Barbara offered her help and did what she could to make it happen. They had fun doing it together and each was pleased once it was done. They felt warm toward each other.
Scenario 2:
Brian realized that the reasoning with Cindy was having no effect. He consulted with someone at the bank about possible changes he could make. Without anger and in a matter-of-fact manner he told her that he was concerned about their financial situation and because he cared about their relationship, he was going to take steps to bring the finances under control. He gave her a time frame of two months and said if she continued to overspend he would put all of their credit cards in the bank safety deposit box and they would operate with cash only. After two months it was clear that Cindy still was overspending so Brian followed through and put the cards away. This forced Cindy to deal with the reality of the situation. When talking it through, an underlying problem came to light—Cindy was resentful of all the time Brian spent with his family. They then addressed directly the issue of spending time together.
HOW you handle the shift from reasoning to planning and carrying out strategies is critical to making the change successful and relationship-enhancing. If you want to show your spouse who is in control or you want to teach your spouse a lesson, then expect a negative response to even the best strategy you could offer. Resentful spouses tend to sabotage even when they know they will hurt themselves.
If you proceed with goodwill and with the intent to make life for all better, strategies have a very good chance of working. Because your partner knows you’re doing it out of caring for him or her (and the family), they tend to cooperate and collaborate. Intimacy grows.
With Care and Concern,
Dr. Bea
